With the possibility of spring flooding in parts of Minnesota, CenterPoint Energy reminds customers of flood preparedness and offers some important natural gas safety tips.
“CenterPoint Energy’s highest priority is the safety of our customers, our employees and the communities we serve,” said Brad Tutunjian, CenterPoint Energy Vice President-Minnesota Region. “In anticipation of possible spring flooding, our employees are prepared to help protect Minnesotans and ensure the safe, reliable natural gas service that our customers count on.”
CenterPoint Energy, Minnesota’s largest natural gas utility, offers these tips to help Minnesotans prepare for possible flooding.
Before a flood:
- Do not turn off your natural gas at the meter. The gas meter should be left on to maintain proper pressure in the gas piping inside your house and to prevent water from entering the lines if flooding occurs. Keeping your meter on also avoids the need for a technician to enter your house to relight appliances.
- If you need to turn off your gas service, you should turn the gas off at each appliance.
After a flood:
- If your home was flooded and your natural gas meter was underwater, call CenterPoint Energy at 800-245-2377 to schedule an inspection. Your meter may need to be replaced.
- Any flooded appliances should be inspected by a qualified technician before operating them. This includes outdoor gas equipment such as gas grills, gas lights and pool heaters.
- If your home did not flood but your natural gas was turned off at the meter, call CenterPoint Energy at 800-245-2377 to reconnect your service.
- Be alert for leaking gas as you return to your home or business. If you smell gas, leave the area immediately on foot and tell others to do the same.
- Do not turn the lights on or off, smoke, strike a match, use a cell phone or operate anything that may cause a spark, including a flashlight or your car.
- Do not attempt to turn natural gas valves on or off.
- Once safely away from the area, call 911 and CenterPoint Energy’s 24-hour emergency hotline at 800-296-9815 to report the leak.