Hi, I'm Johnny Marks and I'm impatient. (Hiii Johnny) I don't like automated responses when I call customer service to complain about... I mean, praise them about their sercive.
My pick for BEST APP. of 2012 is Fast Customer. You find the biz you want to talk to, and they put you in touch with... ::GASP:: a real person! All you do is hit a button, and they call you back. Neat, huh?
Try it - it's free! And available for the iPhone or Android.