Minnesota to spend $1.3M amid licensing system complaints

By |2018-04-11T15:20:37-05:00April 11th, 2018|

The Minnesota Driver and Vehicle Services Office plans to spend 1.3-million dollars to hire 26 more staff members to handle the fallout from the launch of the Licensing and Registration system. House Representative Clark Johnson (D-North Mankato) says it will cost some money to be responsive to Minnesotan's questions. Rep. Clark Johnson "The call center is not that easy work, because each one is distinct. What they're finding is that if they work to respond to the calls and have supervisors there to hopefully immediately answer, but if not, get back to the folks. That communication is critical. Citizens [...]